Network Structure

Place your mouse on the interactive diagram below to learn more about each of our Site Support and Operations Teams.

Site Operations
  • 12 site locations in Illinois, North Carolina, South Carolina & Tennessee
  • Proactive site and study management by Senior Site Managers, Managers and Assistant Managers
  • Standardized procedures across all sites ensure consistency and compliance with GCPs, subject safety, and data integrity
  • Management of key metrics to maximize enrollment and retention and minimize screen failure rates
  • Implementation of patient recruitment and retention strategies
Information Technology
  • CTMS that includes patient participant, sponsor, and study database
  • TempGuard for continuous remote temperature monitoring of investigational drug
  • Central department for management of technology infrastructure & services
    • Computer hardware, software, applications, and virtualization platforms
    • Internal EDC support
Communications & Client Services
  • Communications Team
    • Strategic marketing planning for practice/healthcare institutions, database, and advertising outreach to ensure proactive and efficient recruitment and retention
    • Consistent, professional development and placement of outreach materials
  • Client Services Team
    • Central point of contact for Sponsor & CRO partners
    • Promotes awareness of entire network’s capabilities & experience
    • Conducts comprehensive feasibility assessments, including EMR reporting
  • Customer service development program (Best Foot Forward)
  • Facilities needs, including office upfits & improvements
Training & Quality Assurance
  • Development of integrated SOPs and Core Operating Guidelines to ensure compliance with GCPs, subject safety, and data integrity
  • Standardized source document creation
  • Premier training program for staff and investigators
  • Facility and equipment maintenance compliance
  • Internal QA staff and associated procedures
    • Routine compliance visits to review informed consents, regulatory binders/essential documents, and inclusion/exclusion criteria
    • Staff and physician annual credential checks
Finance
  • Trial analysis, budget development and negotiation
  • Central accounting department
Corporate Affairs
  • Contract development and negotiations:
    • Master CTA development
    • Individual trial contracts
    • Practice and healthcare institution contracts and EMR access agreements
  • Legal support to all divisions within PMG
  • Compliance with federal and local regulations and laws
  • Centralized Human Resources department
Innovation and Strategy
    • Management of strategic partnerships and alliances with institutional healthcare systems, pharmaceutical industry and clinical research organizations (CROs)
    • Management of integration efforts with practices and institutional healthcare systems
    • Collaboration with PMG Leadership team in areas of operational excellence and growth opportunities
Any Questions?

If you have any questions regarding trial participation, take a moment to read through our Frequently Asked Questions. You may also contact your nearest study center.

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